Terms of Service
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Last Updated: May 25, 2026
Welcome to Valaire Candle House by Maison Valaire. By accessing or using our website, products, and services, you agree to the following Terms of Service. Please read them carefully before using our website.
Valaire Candle House by Maison Valaire provides luxury candles, home fragrance products, and related lifestyle items through our online store. By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian.
All products are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.
We make every effort to display product colors, packaging, and descriptions as accurately as possible. However, slight variations may occur due to screen settings, lighting, or handcrafted production processes.
All prices are listed in the applicable currency shown on the website and are subject to change without notice.
Payments must be completed before orders are processed and shipped. We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or pricing errors.
Shipping times are estimates only and may vary depending on location, carrier delays, weather conditions, or other unforeseen circumstances.
Valaire Candle House by Maison Valaire is not responsible for delays caused by shipping carriers or customs processing.
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur additional shipping charges.
Due to the nature of our products, all sales are final unless an item arrives damaged or defective.
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging so we can review the issue and provide assistance.
Customers are responsible for following all candle care and safety instructions provided with our products.
Never leave a burning candle unattended. Keep candles away from children, pets, flammable materials, drafts, and heat-sensitive surfaces.
Valaire Candle House by Maison Valaire is not liable for damages, injuries, or losses resulting from improper use of our products.
All website content, including logos, product names, designs, images, graphics, text, and branding, is the property of Valaire Candle House by Maison Valaire and may not be copied, reproduced, or used without written permission.
You agree not to misuse our website, attempt unauthorized access, interfere with website functionality, or use the website for unlawful purposes.
To the fullest extent permitted by law, Valaire Candle House by Maison Valaire shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the product purchased.
Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
For questions regarding these Terms of Service, please contact us through the contact information provided on our website.
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